ROUND TABLES
Building a framework to measure Customer Satisfaction - benchmarking against internal business goals (Bangalore)

Date: 23 November, 2007
Venue: Bangalore

Moderator:

Vikram Bapat
Executive Director
PwC

Participants:



Akila Krishnakumar
CEO
Sungard


Mr Janakiraman
President & CEO, R&D Services
Mind Tree Consulting

Pankaj Chawla
MD
Logica, CMG



Jessie Paul
VP & CMO
Wipro Technologies


T Srinivasan
Exec Director
Hp Software


Mukul Agrawal
MD
Unisys Global Services India

Ravi Rao
President
Prestige Group

Ravi Jagannathan
Head - BPO Services
3i Infotech


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